pianogrande

Terms & Conditions

Il Casale di Mele House Rules

Use of the pool, and all other areas are entirely at guests’ risk. The owners of Il Casale di Mele are not responsible for any accident, loss or damage which may be sustained by the guest, members of his party or visitors to the property regardless of cause. Owners reserve their discretionary right to request any individual to vacate the property for disruptive behavior without refund. No smoking is permitted inside the building.

Number of Guests

Without prior owner consent only those individuals named on the Reservation Form are permitted to stay at Il Casale di Mele. There are 3 double bedroom as well as a pull out bed couch in the study which allows 8 adults.

Deposit and Payment

A deposit of 1/3 of full payment is required to hold your reservation at time of booking. Final payment must be completed 8 weeks before arrival at Il Casale di Mele. If booking is made 8 weeks or closer to the date of your arrival then the complete payment is needed at time of booking.

Rates & Booking

High Season Rates for 2012 & 2013 : 3000 euros per week/Deposit required 1/3 due at booking unless week requested is 8 weeks or earlier from the time of reservation. At that time, full payment is required.

Low Season for 2012 & 2013 : 2700 euros per week/Deposit required 1/3 due at booking unless week requested is 8 weeks or earlier from the time of reservation. At that time, full payment is required.

This price includes accommodation for one week from Saturday to Saturday. Check in is between 4-7pm. If you will be later please let us know. Check out the following Saturday is by 10am.

To book an available week, please use Contact Form and let us know which week you are interested in. You will then have the choice of paying the 1/3 deposit through a bank wire transfer, or we will send you an invoice through PayPal where you can pay by credit card, or PayPal account.

Cancellation Policy

Cancellations must be made in writing and will be considered effective on the date received. If a reservation is cancelled more than 60 days prior to arrival, the charge is 25% of the rental fee. If a reservation is cancelled 59 days prior to arrival or less, the charge is 100% of the rental fee unless another renter can be found to cover your week. If another renter can be found you will be charged 25% of the rental fee to cover advertising.

If one must cancel, there is a possibility to reserve Il Casale di Mele for a different arrival/departure date without penalty depending upon availability of the vacation home and owner discretion.

Security Deposit

Guests are responsible for any damage, breakage and on-site expenses during occupancy. Upon arrival, guests must pay a 500 euro security deposit in cash which will be returned in full upon departure minus charges for damage, breakage or on-site expenses. This fee also covers use of the TomTom GPS unit during your stay. You will be required to sign a release to use the TomTom for the week. If lost or stolen, it’s replacement cost will come out of your security deposit.

Additional Charges

Should there be any special requests (additional cleaning, shopping etc), these costs are also to be paid upon departure.

Health and Travel Insurance

The owners of Il Casale di Mele strongly recommend that guests ensure adequate health insurance coverage for their time in Italy in case of accidents or illness and consider purchasing travel insurance for their personal financial protection.