externalview5n

FAQ

Is Il Casale di Mele difficult to reach?

On the contrary! We are only a few minutes off E45 which is one of the major highways that runs through Umbria. From the highway the access roads right to Il Casale are paved so you do not have to worry about winding, white (gravel) roads.

How long have you been renting Il Casale di Mele?

This home was used as an occasional vacation home until we bought it recently so it has never before been used as a rental until 2009. It has been completely redecorated and furnished before Il Casale welcomed it’s first guests. We have stayed in Italian vacation rentals ourselves for many years, and are very excited to use that knowledge to offer an even better experience for others.

Is there someone local we can contact with any problems or questions?

The owners live in an adjacent home, and although you will have your complete privacy, they will always be available to help with any problems. The owners are Canadian so are English speaking but also are fluent in Italian if you need help with local reservations. They are interested in helping you enjoy your vacation to the fullest, as well as assist you to fall in love with Umbria just as they have!

How do we book?

Simply check out available weeks on the Booking Calendar, and then use the Contact Form to request your week. We will then email you and offer you the option of paying your 1/3 deposit by wire transfer directly from your bank to ours, or we can invoice you through PayPal so you can pay your deposit by credit card or with your personal PayPal account.

Is a booking deposit required?

A deposit of 1/3 of the payment in euros is required to hold your reservation at time of booking. Final payment must be completed 8 weeks before arrival at Il Casale di Mele. If booking is made 8 weeks or sooner to your arrival then the complete payment is needed at time of booking. If you place a deposit on a specific week and then need to change that date once your plans are finalized, as long as the new week you are interested in is also available we will accommodate you.

Is there a discount for multiple weeks booked?

Yes, please use the onsite contact form to ask for details.

What can we do if the week we are interested in is booked already?

Some folks place a deposit on specific weeks but then need to change their dates once their flights and final plans are completed. This may mean that the week you are interested in may open up so please email us for more information.

What are the nearest airports?

We are located centrally to all the major airports of Perugia, Ancona, Pisa, Bologna (inc Forli), Florence and Rome. Ryanair and Easyjet fly into most of these airports from the UK. Perugia airport is only minutes away from Il Casale di Mele with direct flights from Ryanair to London. Florence and Rome airports are both just under a two hour drive from Il Casale di Mele.

Why choose to vacation in Umbria rather than Tuscany?

Umbria is considered the “green heart of Italy” and well known for its lush green rolling hills and stunning vistas. Often called the “Tuscany without tourists”, you can travel across Umbria, visiting many of its famous hill towns without coming across a fraction of the throngs of tourists that frequent Tuscany each year.

Do I need a car? Where can I hire a car?

You really do need to hire a car during your stay with us. Most of the major airports have rental desks, but you can usually get a better price if you book your car ahead of time. Perugia train station also has National, Alamo and Avis desks.

Are pets permitted?

Due to the fact many people have allergies to pet dander, we are sorry but no pets are allowed.

Where are the nearest train stations?

From Perugia you can take a direct train to Florence, Rome and Milan. Locally there is a station 15 minutes away in Marsciano where you can get a direct train into Perugia.

Is there a restaurant, bank, laundry or supermarket nearby?

There are a number of restaurants which are mere minutes away. The nearest town with bank, bar, fresh pasta shop, bakery, butcher, and general supermarket is Collepeppe and is approx just a 10 minute drive away. We supply a Tom-Tom GSP navigational device pre-coded with local grocery stores, gas stations, restaurants and much more to help make your vacation easier.

What are the opening hours of shops and banks?

Most shops open from 9am to 12:30, close for lunch then reopen from 15:30 to 19:00. There is a new A & O grocery store located close by that now has continuous hours from 8am until 8pm Monday through Saturday. Almost all stores are closed on Sundays. Banks operate under similar hours but do not open on a weekend.

What basics are provided with the farmhouse?

We understand how difficult it can be to arrive in a foreign country not knowing what is needed. We will provide enough basics such as toilet paper, paper towels, salt, pepper etc. to get you through your first couple of days until you can get to a grocery store yourself. Pre-arrival grocery shopping can be arranged for you with prior arrangement. You will simply be expected to pay cost of the groceries plus a small handling fee upon your arrival.

Do you provide towels, bed and kitchen linen?

Towels for use in the farmhouse and for the pool are included. Both bed and kitchen linen are provided. Bed linens can be changed mid-week for an additional fee but bath towels will be changed once mid-week if you so desire.

Is there a hairdryer in the apartments?

Yes, all three bathrooms are equipped with hairdryers.

Is there a TV, Video or DVD in the apartments?

Yes, there is a professional grade flat screen television in the living room as well as a DVD and CD player. We have a good selection of DVD’s for your use.

Do you have internet facilities?

We have wireless high speed internet throughout the house which even works by the pool.

Is there a barbeque we can use?

Yes, we have a charcoal barbeque for your use as well as outdoor dining area that seats 8.

What about the pool?

The pool area is secured by a fence. It is a three level pool with steps and ranges from a 8 inch deep cooling off area to a 10 foot deep swimming area. Access to the pool is via a gate.

What else does Il Casale di Mele offer?

To introduce you to Umbria we will have a welcome gift basket waiting for you with some of our favorite Umbrian specialties nestled inside. To share our love of the local Umbrian wines, we are also offering a complimentary Umbrian wine tasting accompanied by some delicious appetizers. You can either schedule this event for the evening you arrive, or on another time during your stay. Please inquire when booking if interested.

What local towns and cities would accessible as day trips?

Driving distances from Il Casale di Mele to some of Umbria’s famous hill towns as well as parts of Tuscany. Note these distances were determined using Google maps, but we have noticed times were often much shorter than indicated.